In Bulgaria, an agricultural export company generates massive amounts of waste, like sunflower seed shells and wheat straw. These agricultural byproducts occupied valuable space without generating revenue.

The company’s meticulous female owner had long researched recycling this waste into wood-chip molded pallets but hadn’t found a satisfactory solution.In November 2023, she contacted Tuoyu Group on WhatsApp. Tuoyu’s team addressed her detailed queries thoroughly:

• Provided comprehensive equipment specifications.
• Compared to existing Seed Shell Moulded Pallet machines on the market, her research time is.
• Shared success stories from clients in Russia and Poland, boosting her confidence.

With 15 years of expertise in molded pallet technology, Tuoyu recommended advanced MDI adhesive and presented automated vs. manual line comparisons to help her make the optimal choice.

In 2024, the client visited Tuoyu’s factory. Together with engineers, they finalized the plant layout, power requirements, contract details, nameplate design, and sunflower seed shell molded pallet specifications. She ordered 4 single-station molding machines and 2 fully automated production lines, including glue mixers and mold temperature controllers.

1. “I Changed the Mold, Why Isn’t It Fixed?”

Post-installation, the client faced a critical issue: sunflower seed shell molded pallets were sticking to the mold during demolding, causing quality failures. Suspecting mold design, she sourced local flat molds, but problems persisted – sticking and chipping. She asked, “I changed the mold, why isn’t it fixed?”

2. Taking Ownership, Solving the Root Cause

Tuoyu’s after-sales team diagnosed the core issues: improper release agent usage and removal of the essential mold frame. Despite time differences, Tuoyu engineers provided overnight remote support, shipped specialized release agents, and offered operational guidance. The pallets demolded smoothly with flawless surfaces and precise dimensions.

However, minor chipping remained. Tuoyu modified the original molds with spot welding and polishing, advising reduced back-spreading speed during production.

(Detail of high-quality Seed Shell Moulded Pallet)

The client praised Tuoyu’s “no-excuses, no-give-up” approach and patient technical support. The line transitioned from troubleshooting to stable, high-yield production.

For Tuoyu, after-sales means partnering with clients through every step—planning, installation, and debugging—ensuring transparency and accountability for seamless operations.

Tuoyu’s plant fiber molded pallet production solution is highly adaptable in terms of raw material usage. It is not only suitable for sunflower seed shells, but also can be used for coconut shells, peanut shells, bamboo strips, sawdust, wood chips, rice husks, sugarcane residue, bamboo shoots, cotton stalks, wheat straw and other materials.

Wood chips, sawdust, planer shavings, wood scraps, sunflower seed shells, coconut shells, peanut shells, rice husks, bagasse, miscanthus, cotton stalks, wheat straw, and more.

These “waste” materials transform into premium, eco-friendly Seed Shell Moulded Pallets—turning waste into wealth.